Why could your home insurance be void in the event of damage


What Aviva Say:

Property Insurance is designed to indemnify for any losses or damage directly caused by the insured perils specified in the policy. Normal wear and tear is a specific exclusion of most insurance contracts and many claims are rejected on the basis that damage was more directly caused by poor maintenance rather than by an insured peril. Insurance should never be seen as an alternative to good risk management.

Routine, ongoing and preventative maintenance will not only help keep a property in a good state of repair but will also help make a property more resilient to potential losses. Neglecting routine building maintenance will often result in the need for costly and more disruptive remedial work.”


What Confused.com Say:

“If your home is damaged from water overflowing from a blocked gutter, your insurer may turn down a claim because you should have kept your gutters clear.”


What Churchill Say:

“Poor upkeep could also seriously affect your claim if the insurer decides that maintenance would have prevented the problem from occurring. That’s why you need to keep your home in tiptop shape, giving it a full MOT after the winter months especially, checking for blocked gutters and loose tiles on the roof.”

Any service completed by Ashford Cleaning Services Ltd is backed up with a dated invoice which can be used as written proof that you have taken due care and attention to maintain your Guttering systems. 

We can also supply before and after photos to show that the job was done effectively 

It is worth keeping any reciepts from any maintenance work you have completed which will back you up on insurance claims.